Managing users effectively helps your team stay secure, organized, and cost-efficient. Below are key articles on adding, managing, and understanding users in DX1.  


Adding a New User

Learn how to add a new user to DX1, assign them the right role, and provide access to the tools they need. View guide


User Roles & Administration

Overview of the different roles in DX1, what permissions each role has, and how to assign them so users get the right level of access. Learn More


Deactivate a User

How to deactivate a user who no longer needs access to DX1, freeing up a license for someone else while retaining historical records. View Guide

Adding a User After Exceeding Maximum Users

Steps to request additional user licenses once you’ve reached your plan’s user limit, so you can continue adding staff without disruption. View Guide


What is a Billable User?

Explanation of what qualifies as a “billable user” in DX1, and how billing is affected when users are added or removed. Learn More