Microsoft Outlook email will allow you to receive all customer emails, as well as DX1 email notifications of quotes, orders, finance applications, etc.


Note: We highly recommend that you install anti-virus software on your computer, and have it setup to receive on-line updates. You do not want to send viruses to your customers, nor receive viruses from customer emails.


How to Set Up Microsoft Outlook Express


Double click the Microsoft Outlook Express icon on your desktop.


Click on the Tools option from the toolbar at the top of your screen. Select Accounts to display the Internet Accounts window.




Click the Mail tab.





Click the Add button. Select Mail from the options provided.





Enter the name you would like to have displayed on the outgoing emails associated with this email account.



NOTE: This is the name that will appear in the "To" line of an email. It can be the individual name of a salesperson if you have setup individual email addresses through DX1, or you may prefer a broader title such as "Sales at [DealerName]," or "Info at [DealerName]," etc. 




Click Next.


Enter the DX1 email address you are setting up. (Example: info@dealername.com)




Click Next.


Select POP3 or IMAP from the dropdown in the My incoming mail server is a… field.



NOTE: There will be slight changes in setup depending on the server.




For POP3 Server: Type mail.dealername.com into the Incoming mail (POP3, IMAP or HTTP) server: field. (Ex: mail.joessmotorcycles.com)
For IMAP Server: Type imap.dealername.com into the Incoming mail (POP3, IMAP or HTTP) server: field. (Ex. Imap.joesmotorcycles.com)
Type mail.dealername.com into the Outgoing mail (SMTP) server: field.




Click Next.


Enter the email address you are setting up into the Account name field. (Ex. info@joesmotorcycles.com)


Enter the password you created in the Password field. You may select the Remember password box if you wish for this email account to open upon launch of Microsoft Outlook without requiring a password to be entered.




Click Next.


Click Finish.


Select the newly created account and click on Properties.





Select the Servers tab.


Select the My server requires authentication box.





Click Apply.


Click OK.


Closeout of the Internet Accounts window.



NOTE: Use the Tools menu in the toolbar to select Options and adjust your email preferences such as spellchecker, frequency for checking for new mail, and style. For further information click on the Help link at the top of your screen.