Windows: Outlook (IMAP)

This article will assist you with setting up Outlook with your Hosted Mailbox.

  1. Click on the Start Menu (or press the Windows key) and then search for Control Panel

  1. After opening Control Panel, in the upper right-hand corner change View by: to Small Icons

  1. Click on Mail

  1. When the Mail Control Panel opens, select Show Profiles

  1. Select Add to add a new profile. Enter any name you wish and select OK

  1. Select Manual setup or additional server types. Click Next

  1. Select POP or IMAP and click Next

  1. In the Add New Account window, input the following information:

Your Name: Your Name

Email Address:

Account Type: IMAP

Incoming Mail Server:

Outgoing Mail Server:

User Name:

Password: Your mailbox password

  1. Click on More Settings then click the Outgoing Server Tab

  1. Check the box for My outgoing server (SMTP) requires authentication

Check the button for Use same settings as my incoming mail server

  1. FIRST change Use the following type of encrypted connection to SSL for both the Incoming and

Outgoing servers.

Next, change the port numbers to match the image below.

  1. Click OK

  1. Click Next. Outlook will now attempt to send a test message using the settings we have just put in. If everything was entered correctly, the message will send out successfully.

  1. Congratulations! You have now setup Outlook to work with your Mailbox. Please wait 15 minutes before troubleshooting to allow for mail to download.

Don't forget about your other devices! Click here (/setup/qa/) to set up a computer, tablet, or phone.

Have another computer, tablet, or phone to set up? Go to! We have set up articles for most current devices.