Overview

                            

Android Mail is the email client that comes standard with Android mobile devices. This will allow you to receive all customer emails as well as DX1 email notifications of quotes, orders, finance applications, etc.

                            

NOTE: We highly recommend that you install anti-virus software on your computer, and have it setup to receive on-line updates. You do not want to send viruses to your customers, nor receive viruses from customer emails.

                            

How to Setup Android Mail

                            

                               

Open the mail application. Select Settings and New Account. The button varies by device but can usually be found on the bottom of the screen.

                                

Select Other (POP3/IMAP).

                            

                            

                                                      

                            

                              

Select the POP3 or IMAP radio button.  

                           

                            

NOTE: There will be slight changes in setup depending on the server.

                            

                                                         

                            

                                

In the User Name field, enter the DX1 assigned email address you are setting up. (Ex. info@joesmotorcycles.com)

                               

Enter your password into the Password field.

                               

Select Manual setup.

                            

                            

                                                    

                            

                                

Ensure POP or IMAP is selected in the Protocol dropdown.

                                

In the Email address field, enter the email address you are setting up. (Ex. info@joesmotorcycles.com

                               

In the User Name field, enter the DX1 assigned email address you are setting up. (Ex. info@joesmotorcycles.com)

                                

Enter your password into the Password field.

                                

For POP3: Type mail.[dealername].com into the POP server field. (Ex. mail.joesmotorcycles.com)
ForIMAP: Type imap.[dealername].com into the IMAP server field under. (Ex. Imap.joesmotorycles.com)

                           

                            

                                

Ensure None is selected in the Security type dropdown.

                                

For POP3: Type 110 in the Server port field.
For IMAP: Type 143 in the Server port field.

                          

                            

                            

                                                         

                            

                              

Select Next.

                                

Check the Login required box.

                                

In the User Name field, enter the DX1 assigned email address you are setting up. (Ex. info@joesmotorcycles.com)

                                

Enter your password into the Password field.

                                

Type mail.[dealername].com into the SMTP server field. (Ex. mail.joesmotorcycles.com) 

                                

Ensure None is selected in the Security type dropdown.

                                

Type 25 into the Server port field.

                            

                            

                                                   

                            

                                

Select Next.

                                

Enter a description for the account in the Account Name field. (Ex. Info J Motor)

                           

                            

NOTE: This is what you will see to identify this email on your mobile device, NOT what the customer will see.

                            

                                

In the Your name field, enter the name you would like to have displayed on the outgoing emails associated with this email account.

                            

                            

NOTE: This is the name that will appear in the "To" line of an email. It can be the individual name of a salesperson if you have setup individual email addresses through DX1, or you may prefer a broader title such as "Sales at [DealerName]," or "Info at [DealerName]," etc. 

                            

                                                          

                            

                                

Select Finish setup.