Hardware Recommendations




Intel® i7 11th Gen or newer (or equivalent)

Operating System

Microsoft® Windows® 11 - 64 bit


Chrome or Microsoft Edge


1920x1080 display recommended

PDF Reader

Adobe Reader DC

Internet Bandwidth

Broadband Internet connection via DSL, Cable, T1 or wireless; Recommended speeds 25mbps per computer

Workstation RAM

16GB of RAM

Accounting PC RAM

16GB of RAM

Wifi router (wireless)

820.11n minimum (820.11ac recommended)

Optional Hardware Recommendations



Barcode Scanners

USB plug-and-play barcode scanner

Invoice Printers

Laser or Inkjet

F&I Forms Printer

OKI Data MICROLINE 420, 421, 620, 621 (USB port required, serial port will not work)

Lexmark 2500 Dot Matrix

(for printing multi-copy forms)

Credit Card Reader

Please reach out to MIC to discuss hardware

Contact Nadine Jones for more information

tel. 678.819.0144


Strip Receipt Printer

Star Micronics TSP100 - USB connection

Star Micronics TSP700 - USB connection

Cash Drawer

Any RJ12 (phone cable) capable cash drawer with the required Star Micronics TSP100 Credit Card Receipt Printer (MIC)

Barcode Label Printer

Direct Thermal Label Printer - Zebra GK420D 4.2 inch Width or Zebra LP2824 Plus 2.3 inch Width


*If specific models listed are not available use current 2800 or 400 series models*

Avery labels are supported - Avery 5160 or Avery 5161

(Note: you can also print barcode labels to a Laser printer - use Avery 5160 or 5161 labels)

MIC BankCard Program

If you are currently using, or plan to use the MIC BankCard Program for credit card transactions, please email a copy of your most recent credit card statement to statements@dx1app.com.

If you are not currently using MIC, learn more about how the MIC BankCard Program seamlessly integrates with the DX1 Platform to facilitate secure transactions and efficient data collection.

To sign up for or ask questions about the MIC BankCard Program, contact:

Merchant Support

This team assists merchants with banking changes,

account updates, and statement questions.

p: 877.828.0720


Technical Support

This team assists with troubleshooting the technology and

software products.

*To reach Technical Support, please say “CardPointe Support”

when prompted.

e: cardpointesupport@fiserv.com

p: 484.581.7690

Hours: Mon - Sun: 8:30am - 9:00pm ET

Hours: 24/7/365