Finding parts and getting them on an invoice quickly is the key to keeping the process moving forward. Using microfiche diagrams will improve accuracy in finding the parts needed to make successful repairs. Keep in mind manufacturers are always updating images, data, as well as new model year data. If you feel we are missing your manufacturer make sure to reach out to our support team.
Users Note: When working with ANY Repair Order, each user must click the save button at least every 20 minutes. If a user walks away from the open repair order without saving within that 20 minute time frame changes to the Repair Order will be lost!
In this document, we will cover:
- How to find the Microfiche Icon
- How to add a part to a picklist and submit it to the Repair Order
- Click the Microfiche icon
- The model of the unit on the repair order is referenced inside the microfiche as shown
- If you would like to quickly send the parts to a Service-Parts invoice, you can add the part to a picklist by clicking the blue plus icon next to a part. You will see the part details where you can now make some decisions and add the part to the pickles
- Once you click the blue + Icon you will get a pop up window where you can select the quantity and send it to the picklist.
- Once you have added your last part to the picklist you can scroll to the top or the bottom of the page to click the View Pick List button.
- Once on the Pickllist Page you can click the blue Submit to DX1 button. Return to the tab with the original service invoice and you will find your parts waiting for you.
Support
For additional support or questions regarding functionality, you can contact our customer support team in a number of ways shown below. Again it is mandatory for dealers to get with their accounting and business departments to understand the rules and regulations for your local, state, and federal laws.
