Q. What kinds of warranties can be processed within DX1?


1. Standard Manufacturer: Typically these revolve around the first year coverage that comes with the purchase of a new unit.  Dealerships will provide a list of the manufacturer warranties they work with ( Honda, Suzuki, etc....) and DX1 assists in the creation of the warranty vendor and MOP ( Method Of Payment) for those vendors. 


2. Third Party: These types are outside of the manufacturer standard.  They can be sold directly from the dealer or a company that provides the service.  As with the manufacturer warranties, DX1 works with the dealer before going live to do the same setup as well. 


Q. How does DX1 handle warranties that require deductibles? 


Two different ways are used.  Click on the links below for descriptions and instructions to determine which of the two works best for the dealership. 


Warranty process - with deductible

Warranty with Deductible using MISC parts


Recommended articles to review 


Service Warranty: how to turn an estimate into a warranty 

Warranty Process in Dx1 Note: This example shows how to do the process using a standard manufacturer warranty without a deductible 


adding a third party service warranty with QB steps included


Note: For the article above concerning the QB steps, This should be reserved for the accoutant or bookkeeper